ZIMAL currently accepts eligible software-issue return cases under the confirmed business terms.
Contact ZIMAL first with the order number and issue description. Do not treat a return as approved until the business confirms the case.
Refund timing, exchange rules, inspection requirements and any additional exclusions still require final owner-approved wording before public launch. No unapproved refund promise is made on this page.
Production policy wording has not yet been published from the owner-managed content system.